Privacy Policy

1. Who We Are

WEBVEND ("we", "us", "our") operates the website webvend.site and our associated products (Ren.life, HorsePicker, MRO Tips, EveEdge, PayTrade, TransformYou, and others). We are a digital solutions company that builds and operates web applications and AI-powered tools.

2. Information We Collect

We collect only the information necessary to provide our services:

• Account Information: Name, email address, and password when you create an account on our products.
• Usage Data: How you interact with our services, including pages visited, features used, and session duration.
• Technical Data: IP address, browser type, device information, and cookies for security and performance.
• Payment Data: Payment is processed by third-party providers (e.g., Stripe). We do not store card details directly.

3. How We Use Your Information

• To provide, maintain, and improve our services
• To create and manage your account
• To send service-related communications (account updates, security alerts)
• To respond to enquiries and provide customer support
• To analyse usage and improve our products
• To prevent fraud and ensure security

4. Data Sharing

We do not sell your personal data. We may share data with:

• Service Providers: Hosting, payment processing, and analytics providers who assist in operating our services.
• Legal Requirements: When required by law or to protect our rights and safety.

5. AI & Data Processing

Some of our products use AI to provide personalised experiences (e.g., Ren.life's chat feature). When you use these features, your inputs and conversations may be processed by third-party AI providers, currently including DeepSeek, under their respective privacy policies. For example, our website audit tool sends the content of the URL you submit to DeepSeek for analysis. Please only submit content you are happy to have processed in this way. We do not use your personal data to train AI models.

6. Cookies

We use essential cookies to keep you logged in and ensure security. Analytics cookies may be used to understand how visitors use our site. You can manage cookie preferences in your browser settings.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time by contacting us.

8. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

9. Security

We implement appropriate technical and organisational measures to protect your data, including encryption, secure hosting, and access controls. No system is completely secure, and we cannot guarantee absolute security.

10. Contact

For any privacy-related questions or to exercise your rights, contact us at:
Email: hello@webvend.site